You may also want to make sure you’ve updated the Xbox controller firmware as well. My kingdom for a Xbox controller that doesn’t disconnect at random. For the best experience, we encourage customers to update to the latest controller firmware by following the steps posted here or visiting for assistance. We are aware some players may be experiencing disconnects with their new Xbox Wireless Controllers and our teams are actively working on a solution to be included in a future update. Eventually, Microsoft got involved and admitted that they were aware of the issue and would address this in a future update.Īt Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience. Originally nothing was said, which only frustrated those who were encountering the disconnects, including myself on both my Xbox Series X and PC. Instead, the issue lies with that new controller in your hand.Ī surge of Xbox Series X|S owners have experienced the random controller disconnecting and voiced their frustrations to Xbox. No, there’s nothing wrong with your console or PC, not to worry. If you’re the owner of an Xbox Series X, Xbox Series, or just someone using an Xbox Series controller for your Windows PC, you may have noticed that the controllers randomly disconnect.
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